Our Services

Everything your infrastructure, network, database and licensing stack needs — under one roof.

Four core disciplines, delivered by engineers who document their work and answer their phones. Jump to a section below.

Infrastructure Network Database Licensing Managed Support

01 · Infrastructure

IT Infrastructure & Server Solutions

We design, deploy and support the physical and virtual infrastructure your business runs on — sized for what you need today, and able to grow without a rebuild.

✓ Server deployment & configuration (physical + virtual)
✓ Virtualization: VMware vSphere, Microsoft Hyper-V
✓ Data center & server room design, cooling & power planning
✓ Storage solutions: SAN, NAS, RAID architecture
✓ Backup & disaster recovery (DR) planning
✓ Business continuity planning (BCP)
✓ Hardware procurement & lifecycle management
✓ Infrastructure health checks & capacity planning

Typical engagement

Assessment1–2 weeks

Design & procurement2–4 weeks

Deployment windowAfter-hours / weekend

OngoingMonitoring & support plan

02 · Network

Network Design & Engineering

A network is only as good as its weakest link. We design connectivity that stays up, stays fast, and keeps unauthorized traffic out.

✓ LAN / WAN design & implementation
✓ Structured cabling & site surveys
✓ Firewall & UTM deployment (Fortinet, Cisco, SonicWall)
✓ SD-WAN for multi-site connectivity
✓ Enterprise Wi-Fi design & deployment
✓ Site-to-site & remote-access VPN
✓ Network segmentation & VLAN design
✓ Network security audits & penetration testing referrals

What we monitor

Uptime & latency24/7

Bandwidth utilizationReal-time

Firewall threat logsDaily review

Firmware & patch levelsMonthly

03 · Database

Database Administration & Management

Applications are only as reliable as the databases behind them. We keep them fast, available, backed up, and secure.

✓ Microsoft SQL Server administration
✓ MySQL & MariaDB management
✓ PostgreSQL administration & tuning
✓ Oracle Database support
✓ Database migration & upgrades
✓ Performance tuning & query optimization
✓ Backup, replication & high-availability clustering
✓ Database security hardening & compliance audits

Platforms we support

MicrosoftSQL Server 2016–2022

Open sourceMySQL, MariaDB, PostgreSQL

EnterpriseOracle 12c–19c

Cloud-managedAzure SQL, AWS RDS

04 · Licensing

Software Licensing & Compliance Management

Wrong license, expired subscription, or an audit you didn't see coming — licensing mistakes are expensive. We manage procurement and compliance so they don't happen.

Vendor	What we manage	Common licensing model
Microsoft	Windows Server, SQL Server, Microsoft 365, Windows Client	CSP / Volume Licensing / Subscription
VMware	vSphere, vCenter, vSAN	Per-core / Subscription
Oracle	Oracle Database, WebLogic	Named User Plus / Processor
Adobe	Creative Cloud, Acrobat	Named User Subscription
Security & Networking	Fortinet, Cisco, SonicWall support contracts	Subscription / Support renewal

Procurement

Right-sized licensing purchased through proper volume & CSP channels — no over-buying.

Compliance Audits

Regular license position reviews so a vendor audit is never a surprise.

Renewal Management

We track every expiry date and negotiate renewals ahead of time, on your behalf.

05 · Managed Support

Managed IT Support

Infrastructure, network, database and licensing only stay healthy with ongoing attention. Our support plans keep everything monitored, patched, and backed by a helpdesk that responds.

✓ 24/7 infrastructure & network monitoring
✓ Helpdesk support (remote + on-site)
✓ Patch & vulnerability management
✓ Monthly health & compliance reporting

Response targets

Critical (system down)< 1 hour

High priority< 4 hours

Standard requests< 1 business day

Common questions

Frequently asked questions

Do you support businesses outside Singapore?+

We're based in Singapore and primarily serve local businesses, with remote support available for regional offices of Singapore-registered companies.

Can you take over an existing IT setup from another vendor?+

Yes — we start every new engagement with a full infrastructure, network, database and licensing assessment, so we know exactly what we're inheriting before we touch anything.

Do you offer one-off projects, or only ongoing contracts?+

Both. Infrastructure builds, migrations and licensing clean-ups can be scoped as fixed-price projects; ongoing monitoring and support are offered as monthly plans.

How quickly can you respond to an outage?+

Critical, system-down issues are targeted for under 1 hour response for clients on a support plan. See our response targets above.